Product warnings and disclaimers

THESE PRODUCTS ARE INTENDED FOR SALE TO AND INSTALLATION BY QUALIFIED PROFESSIONALS. CARRIER FIRE & SECURITY BV, CARRIER FIRE & SECURITY AMERICAS CORPORATION AND THEIR AFFILIATE COMPANIES (TOGETHER AND EACH INDIVIDUALLY "CARRIER") CANNOT PROVIDE ANY ASSURANCE THAT ANY PERSON OR ENTITY BUYING ITS PRODUCTS, INCLUDING ANY “AUTHORIZED DEALER” OR “AUTHORIZED RESELLER”, IS PROPERLY TRAINED OR EXPERIENCED TO CORRECTLY INSTALL FIRE AND SECURITY RELATED PRODUCTS.

A PROPERLY INSTALLED AND MAINTAINED ALARM/SECURITY SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS SUCH AS BREAK-INS, BURGLARY, ROBBERY OR FIRE; IT IS NOT INSURANCE OR A GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR, THAT ADEQUATE WARNING OR PROTECTION WILL BE PROVIDED, OR THAT THERE WILL BE NO DEATH, PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT.

BEFORE INSTALLING (SECURITY) PRODUCTS, ENSURE THAT ITS FIRMWARE IS UPGRADED TO THE LATEST VERSION, AVAILABLE FOR DOWNLOAD FROM OUR WEBSITE. DURING THE LIFESPAN OF SECURITY PRODUCTS, IT IS IMPORTANT TO KEEP FIRMWARE UP TO DATE.

USERS SHOULD, WHERE APPLICABLE, CHANGE PASSWORDS FREQUENTLY AND ENSURE A HIGH-QUALITY PASSWORD (PASSWORDS SHOULD BE LONG AND COMPLEX ENOUGH, NEVER SHARED, AND ALWAYS UNIQUE). FURTHERMORE, IT IS THE USERS’ RESPONSIBILITY TO KEEP ITS ANTI-VIRUS SYSTEM UP TO DATE.

WHILE CARRIER MAKES REASONABLE EFFORTS TO REDUCE THE PROBABILITY THAT A THIRD PARTY MAY HACK, COMPROMISE OR CIRCUMVENT ITS SECURITY PRODUCTS, RELATED SOFTWARE OR CLOUD SERVERS, ANY SECURITY PRODUCT, SOFTWARE OR CLOUD SERVER MANUFACTURED, SOLD AND/OR LICENSED BY CARRIER, MAY STILL BE HACKED, COMPROMISED AND/OR CIRCUMVENTED.

CERTAIN PRODUCTS OR SOFTWARE MANUFACTURED, SOLD OR LICENSED BY CARRIER CONNECT TO THE INTERNET TO SEND AND/OR RECEIVE DATA (“INTERNET OF THINGS” OR “IOT” PRODUCTS). ANY CONTINUED USE OF AN IOT PRODUCT AFTER CARRIER HAS CEASED SUPPORTING THAT IOT PRODUCT (E.G., THROUGH NOTICE THAT CARRIER NO LONGER PROVIDES FIRMWARE UPDATES OR BUG FIXES) MAY RESULT IN REDUCED PERFORMANCE, MALFUNCTION, AND/OR INCREASED VULNERABILITY TO HACKING, COMPROMISE AND/OR CIRCUMVENTION.

CARRIER DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS ALARM OR SECURITY PANELS AND THEIR OUTPUTS/INPUTS INCLUDING, BUT NOT LIMITED TO, SENSORS OR DETECTORS UNLESS REQUIRED BY APPLICABLE LAW.   AS A RESULT THESE COMMUNICATIONS MAY BE INTERCEPTED AND COULD BE USED TO CIRCUMVENT YOUR ALARM/SECURITY SYSTEM.

THE ABILITY OF CARRIER PRODUCTS AND SOFTWARE TO WORK PROPERLY DEPENDS ON A NUMBER OF PRODUCTS AND SERVICES MADE AVAILABLE BY THIRD PARTIES OVER WHICH CARRIER HAS NO CONTROL INCLUDING, BUT NOT LIMITED TO, INTERNET, CELLULAR AND LANDLINE CONNECTIVITY; MOBILE DEVICE AND OPERATING SYSTEM COMPATIBILITY; AND PROPER INSTALLATION AND MAINTENANCE. CARRIER SHALL NOT BE LIABLE FOR ANY DAMAGES CAUSED BY ACTIONS OR OMISSIONS OF THIRD PARTIES.

BATTERY OPERATED SENSORS, DETECTORS, KEYFOBS, PANIC DEVICES AND OTHER PANEL ACCESSORIES HAVE A LIMITED BATTERY LIFE.  WHILE THESE PRODUCTS MAY BE DESIGNED TO PROVIDE SOME WARNING OF IMMINENT BATTERY DEPLETION, THE ABILITY TO DELIVER SUCH WARNINGS IS LIMITED AND SUCH WARNINGS MAY NOT BE PROVIDED IN ALL CIRCUMSTANCES.  PERIODIC TESTING OF THE SYSTEM IN ACCORDANCE WITH PRODUCT DOCUMENTATION IS THE ONLY WAY TO DETERMINE IF ALL SENSORS, DETECTORS, KEYFOBS, PANIC DEVICES AND OTHER PANEL ACCESSORIES ARE FUNCTIONING PROPERLY. 

CERTAIN SENSORS, PANIC DEVICES AND OTHER PANEL ACCESSORIES MAY BE PROGRAMMED INTO AN ALARM PANEL AS “SUPERVISORY” SO THAT THE ALARM PANEL WILL INDICATE IF IT DOES NOT RECEIVE A REGULAR SIGNAL FROM THE DEVICE WITHIN A CERTAIN PERIOD OF TIME.  CERTAIN DEVICES CANNOT BE PROGRAMMED AS SUPERVISORY. DEVICES CAPABLE OF BEING PROGRAMMED AS SUPERVISORY MAY NOT BE PROPERLY PROGRAMMED AT INSTALLATION, RESULTING IN A FAILURE TO REPORT TROUBLE WHICH COULD RESULT IN DEATH, SERIOUS INJURY AND/OR PROPERTY DAMAGE.

SIRENS/SOUNDERS, INCLUDING INTERNAL SIRENS/SOUNDERS IN PANELS, ARE DESIGNED TO EMIT VERY LOUD SOUNDS. THESE SOUNDS CAN CAUSE HEARING DAMAGE TO PERSONS EITHER IN CLOSE PROXIMITY TO THE SIREN/SOUNDER WHEN ACTIVATED OR EXPOSED TO SUCH SOUNDS OVER LONGER PERIODS OF TIME. 

PURCHASED PRODUCTS MAY CONTAIN SMALL PARTS THAT COULD BE A CHOCKING HAZARD TO CHILDREN OR PETS. KEEP ALL SMALL PARTS AWAY FROM CHILDREN AND PETS.

BUYER SHALL PASS ON THE FOREGOING INFORMATION ON PRODUCT RISKS, WARNINGS AND DISCLAIMERS TO ITS CUSTOMERS AND END USERS.

PRODUCT WARNINGS – FOR FIRE PRODUCTS ONLY

WARNING: CARBON MONOXIDE ALARM ACTIVATION INDICATES THE PRESENCE OF CARBON MONOXIDE (CO) AT HIGH CONCENTRATIONS WHICH CAN KILL YOU.

WARNING: FAILURE TO PROPERLY INSTALL AND ACTIVATE THIS ALARM WILL PREVENT PROPER OPERATION OF THIS ALARM AND WILL PREVENT ITS RESPONSE TO FIRE HAZARDS.

WARNING: DUE TO THE LOUDNESS (85 DECIBELS) OF THE ALARM, ALWAYS STAND AN ARM’S LENGTH (ABOUT 2.5 FEET) AWAY FROM THE UNIT OR USE EAR PROTECTION WHEN TESTING.

HOME FIRES DEVELOP IN DIFFERENT WAYS AND ARE OFTEN UNPREDICTABLE.  FOR MAXIMUM PROTECTION, INDUSTRY EXPERTS (SUCH AS THE NFPA), RECOMMEND THAT BOTH IONIZATION AND PHOTOELECTRIC SMOKE ALARMS BE INSTALLED TO HELP INSURE MAXIMUM DETECTION OF VARIOUS TYPES OF FIRES THAT CAN OCCUR WITHIN THE HOME.  IONIZATION SENSINGS ALARMS MAY DETECT INVISIBLE FIRE PARTICLES (ASSOCIATED WITH FLAMING FIRES) SOONER THAN PHOTOELECTRIC ALARMS.   PHOTOELECTRIC SENSING ALARMS MAY DETECT VISIBLE FIRE PARTICLES (ASSOCIATED WITH SLOW SMOLDERING FIRES) SOONER THAN IONIZATION ALARMS. 

PROTECTIVE EYE WEAR MUST ALWAYS BE WORN WHEN WORKING WITH PRESSURIZED CYLINDERS. NEVER SERVICE THE CYLINDER AND VALVE ASSEMBLY UNLESS THE ANTI-RECOIL PLATE AND VALVE PROTECTION PLATE ARE INSTALLED. DEATH, SERIOUS INJURY OR PROPERTY DAMAGE COULD OCCUR.           

 

UNDER NO CIRCUMSTANCES WHILE PERFORMING CYLINDER RECHARGE SHOULD A CHARGED CYLINDER BE ALLOWED TO “FREE STAND” WITHOUT EITHER THE CHARGING APPARATUS ATTACHED OR THE ANTI-RECOIL PLATE INSTALLED. WHEN­EVER THESE DEVICES ARE NOT INSTALLED, A CHARGED CYLINDER MUST BE SECURELY CLAMPED TO A RIGID STRUCTURE CAPABLE OF WITHSTANDING THE FULL THRUST THAT WOULD RESULT SHOULD THE VALVE INADVERTENTLY OPEN. OPENING OF THE VALVE WITHOUT EITHER THE CHARGING APPARATUS ATTACHED OR THE ANTI-RECOIL PLATE INSTALLED CAN RESULT IN DEATH, SERIOUS INJURY OR PROPERTY DAMAGE.             

WARRANTY DISCLAIMERS AND OTHER DISCLAIMERS

CARRIER HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE INCLUDING (BUT NOT LIMITED TO) ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ITS SECURITY PRODUCTS AND RELATED SOFTWARE.   CARRIER FURTHER DISCLAIMS ANY OTHER IMPLIED WARRANTY UNDER THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT OR SIMILAR LAW AS ENACTED BY ANY COUNTRY.

(USA ONLY) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.

CARRIER MAKES NO REPRESENTATION, WARRANTY, COVENANT OR PROMISE THAT  ITS SECURITY PRODUCTS AND/OR RELATED SOFTWARE (I) WILL NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED; (II) WILL PREVENT, OR PROVIDE ADEQUATE WARNING OR PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE; OR (III) WILL WORK PROPERLY IN ALL ENVIRONMENTS AND APPLICATIONS.

CARRIER WILL NOT BE LIABLE FOR UNAUTHORIZED ACCESS (I.E. HACKING) INTO THE CLOUD SERVERS OR YOUR TRANSMISSION FACILITIES, PREMISES OR EQUIPMENT, OR FOR UNAUTHORIZED ACCESS TO DATA FILES, PROGRAMS, PROCEDURES OR INFORMATION THEREON, UNLESS AND ONLY TO THE EXTENT THAT THIS DISCLAIMER IS PROHIBITED BY APPLICABLE LAW.

SYSTEMS SHOULD BE CHECKED BY A QUALIFIED TECHNICIAN AT LEAST EVERY 3 YEARS UNLESS OTHERWISE INSTRUCTED IN THE PRODUCT DOCUMENTATION AND, IF APPLICABLE, THE BACKUP BATTERY REPLACED AS REQUIRED.

CARRIER MAY MAKE CERTAIN BIOMETRIC CAPABILITIES (E.G., FINGERPRINT, VOICE PRINT, FACIAL RECOGNITION, ETC.) AND/OR DATA RECORDING CAPABILITIES (E.G., VOICE RECORDING), AND/OR DATA/INFORMATION RECOGNITION AND/OR TRANSLATION CAPABILITIES AVAILABLE IN PRODUCTS CARRIER MANUFACTURES AND/OR RESELLS. CARRIER DOES NOT CONTROL THE CONDITIONS AND METHODS OF USE OF PRODUCTS IT MANUFACTURES AND/OR RESELLS. THE END-USER AND/OR INSTALLER AND/OR DISTRIBUTOR ACT AS CONTROLLER OF THE DATA RESULTING FROM USE OF THESE PRODUCTS, INCLUDING ANY RESULTING PERSONALLY IDENTIFIABLE INFORMATION OR PRIVATE DATA, AND ARE SOLELY RESPONSIBLE TO ENSURE THAT ANY PARTICULAR INSTALLATION AND USE OF CARRIER’S PRODUCTS COMPLY WITH ALL APPLICABLE PRIVACY AND OTHER LAWS, INCLUDING ANY REQUIREMENT TO OBTAIN CONSENT FROM OR PROVIDE NOTICE TO INDIVIDUALS AND ANY OTHER OBLIGATIONS END-USER AND/OR INSTALLER MAY HAVE AS CONTROLLERS OR OTHERWISE UNDER LAW. THE CAPABILITY OR USE OF ANY PRODUCTS MANUFACTURED OR SOLD BY CARRIER TO RECORD CONSENT SHALL NOT BE SUBSTITUTED FOR THE CONTROLLER’S OBLIGATION TO INDEPENDENTLY DETERMINE WHETHER CONSENT OR NOTICE IS REQUIRED, NOR SHALL SUCH CAPABILITY OR USE SHIFT ANY OBLIGATION TO OBTAIN ANY REQUIRED CONSENT OR NOTICE TO CARRIER.

THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. UPDATED INFORMATION CAN BE FOUND ON OUR PAGE PRODUCT WARNINGS. CARRIER ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES, LOSSES, OR RISKS, PERSONAL OR OTHERWISE, INCURRED AS A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT.

THIS PUBLICATION MAY CONTAIN EXAMPLES OF SCREEN CAPTURES AND REPORTS USED IN DAILY OPERATIONS. EXAMPLES MAY INCLUDE FICTITIOUS NAMES OF INDIVIDUALS AND COMPANIES. ANY SIMILARITY TO NAMES AND ADDRESSES OF ACTUAL BUSINESSES OR PERSONS IS ENTIRELY COINCIDENTAL.

REFER TO THE DATA SHEET AND USER DOCUMENTATION FOR INFORMATION ON USE. FOR THE LATEST PRODUCT INFORMATION, CONTACT YOUR SUPPLIER OR VISIT THE PRODUCT PAGES ON THIS SITE.

 

VERSION JULY 2020